We received your return request.

We have sent an email to with a summary of your request. You just have to follow these instructions for a correct return or change procedure.
Return Number:

1)

Make sure the products are exactly as you received them, with all tags and accessories (shoes must be returned within their branded box).

For return shipping, you can either use the original order box or a similar, sturdy packaging.

2)

Contact UPS to arrange a pick up date within 14 days from today. You can call the courier at the related number for your country that you can find on www.ups.com in the “Contact Us” section or request pick-up online from the UPS website.

Please request the shipping to be "UPS Standard".

We have just sent you an email with a link to a pre-paid UPS Return Label: remember to print it out before the courier comes to pick up the return.

Return shipping is free only if you use this label with UPS Standard service!

3)

After receiving your return, we will carry out checks to ensure that all conditions have been adhered to before accepting the products.

If successful, we will send you an email confirming that your return has been accepted and your refund will be issued.

Create your personal account and you'll be able to:

You can simply:
  • Track your orders and purchase history
  • Manage your returns with ease
  • Save shipping, billing and payment info for faster checkout
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  • sending me the above-mentioned communications (by post, email, SMS, MMS, telephone and other digital communication channels) without personalising them.